The packaging times for an item can vary based on the complexity of the order. As a rule, an unmodified item can be packaged in 3 - 7 days, while customized items have a slightly longer timeframe, 3 - 10 days. For orders with multiple items, the times are slightly longer, 7 - 20 days.
In detail:
Simple accessories: 3-7 days
Frame accessories: 7-14 days
Items without modifications: 3-7 days
Customized items: 3-10 days
Multiple orders: it depends on the number of items, up to 5 items 15-25 days, over 5 items 20-40 days.
- Shipping within the national territory:
Shipping in Italy is at the Customer's expense for orders not exceeding €110. The shipping cost is €7 (standard shipping, premium would cost €12) and will be charged at the time of purchase. Standard shipping for orders over the €110 threshold is free and at the expense of Malìa Lab. Delivery times vary depending on the courier and are therefore indicative. Normally, the goods sent will be received in 1-3 working days. (except during congestion periods, such as holiday periods).
- Shipping in Europe (European Union countries):
The cost of standard European shipping is €22 if the cart amount is less than €400. Shipping for orders over the threshold of €400 has a fixed cost of €15. This amount will be charged at the time of purchase. Delivery times depend on the courier and are therefore indicative. Normally, the shipped goods will be received in 5-7 working days.
- Shipping in Europe (Non-EU countries)
The cost of shipping to countries outside the European community is €40 if the cart amount is less than €400 and €35 if the amount is over €400. This amount will be charged at the time of purchase. Shipping for orders over the threshold of €800 has a fixed cost of €30. Delivery times depend on the courier and are therefore indicative. Normally, the shipped goods will be received in 5-10 working days.
DUTIES and taxes are the responsibility of the customer, see the asterisk*
The cost of standard EXTRA European shipping is €55 if the cart amount is less than €400 and €48 if the amount is between €400 and €800. This amount will be charged at the time of purchase. Shipping for orders over the threshold of €800 has a fixed cost of €40. Delivery times depend on the courier and are therefore indicative. Normally, the shipped goods will be received in 7-10 working days.
DUTIES and taxes are the responsibility of the customer, see the asterisk*
- Shipping Rest of the World
The cost of standard EXTRA EU special shipping is €100. This amount will be charged at the time of purchase. Delivery times depend on the courier and are therefore indicative. Normally, the shipped goods will be received in 7-14 working days.
DUTIES and taxes are the responsibility of the customer, see the asterisk*
* 🌍 International Shipping: duties, taxes, and clearance
For orders destined outside the European Union, any customs duties, local taxes, clearance fees, or other import taxes are the responsibility of the customer.
These costs are determined by the customs authorities of the destination country and vary according to local regulations.
Malìa Lab has no control over these amounts, nor is it able to estimate them in advance.
In case of refusal of delivery or failure to pay customs fees, the package may be returned to the sender or abandoned. In this case, the refund amount will be deducted from the costs incurred for the outbound shipping, the return of the package, and any additional charges applied by the courier.
⚠️ The customs and clearance fees are non-refundable in case of return.
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